Appointments

All consultations are by appointment only. When making an appointment a trained member of staff will be able to signpost you to an appropriate service using our care navigation system. This may not be a doctor. Please support our staff with information so that they can find you the best support from the resources available. 

Please make it clear to the receptionist if your problem requires urgent attention when booking your appointment.  

If you are experiencing severe chest pain, collapse, severe breathing difficulties, one sided weakness or slurred speech or severe bleeding, please dial 999 immediately.

For minor conditions, your local pharmacy offers free help and advice, often without the need for an appointment. You might also be able to get medication free of charge under the NHS Common Ailment Scheme. For more information see Common Ailments Service - Fishguard Health Centre (nhs.wales)

Routine Appointments

Please make an appointment by calling in or telephoning the Surgery during opening hours. New appointments are made available at various times during the week. 

The surgery hours may need to be varied during holidays, sickness and Doctor’s training afternoons. Please note that Doctors individual surgery hours vary.

Routine appointments can be requested by telephone or in person. Routine appointments all run on a 10 minute appointment system. 

Urgent/Same Day Appointments 

Urgent appointments are 5 minutes and need to be booked early in the day so they can be dealt with accordingly.

The Duty Doctor may phone you back and may be able to deal with your concerns over the telephone. Alternatively, they may arrange to see you in a specific ‘on the day appointment’, arrange a prescription, arrange an appointment with the practice nurse or an appointment later in the week depending on the nature of your problem. 

Next Day/’Amber’ appointments

We have a quantity of ‘next day appointments’ which are available each day. Our reception team will support you via our ‘care navigation’ system as to whether this appointment type is right for your situation.  

RIGHT APPOINTMENT FOR THE RIGHT NEED – please support our staff in utilising the various appointments appropriately. This will enable us to have suitable availability to meet clinical need. We will also then be able to more accurately analyse trends in demand for particular appointment types and accordingly adjust our booking system for the needs of the community.